How To Say No

April 20, 2016 in Money, Small Business

by Marcia MacLeod

I turned down two pieces of work this year, much to the horror of some of my friends. “You can’t turn down work!” they screamed. “The client will never come back to you!” “Don’t you need the money?” others asked. But the best response was from a friend who asked “How can you do that? You’re in business!” when she, bless her, is near exhaustion because she is terrified of telling clients she will be late, or has to say no to new work,  because her mother is extremely ill in another part of the country and she has no siblings to  help take her to hospital appointments, try to organise social services, and do the shopping. Read the rest of this entry →